All the customers are requested to kindly retain the insurance policy along with any annexures, endorsements, etc. issued by the insurance company & any supporting documents provided by you for future reference.
With regard to the policy and related documents, you are requested to kindly go through the same and contact in case of any errors / omissions noted at the earliest to enable us to get the necessary rectifications made by the insurers. You are further requested to note the following :
The warranties / conditions specified by your insurers under policy. We request you to ensure strict compliance with the same to avoid any problems in the event of a claim.
You must inform us in case there are changes in the assets covered or the nature of risk covered under the policy so that the insurers may be promptly informed of the same for necessary action.
That you may contact us in case you wish to open E-insurance account with any of your preferred Insurance Repository and we will guide you through the process. Having an e-insurance policy saves you from the unnecessary paperwork. It safeguards you against policy loss or theft.
Please go through the exclusions under the policy and get in touch with us should you require any clarification on the same.
Please immediately get in touch with your Relationship Manager in case of claims so that we can assist you with the same.
Alternatively, you can write to us at claims@xperitusinsure.com or connect with our claims team at 022 6189 9200.
In the event of any complaint / grievance kindly immediately get in touch with our Grievance Officer at grievance.redressal@xperitusinsure.com. In the event your grievance is not resolved within 14 days kindly get in touch with complaince@xperitusinsure.com.
To be the country’s best professional insurance and reinsurance services intermediary, endeavouring to take client experience to a higher level, using expertise, innovation, information, and implementation, thereby building in the minds of clients a high degree of trust and assurance.
